Shipping

lilygriffin eco wrapping paper signature custom gift wrap pouch jewellery

Most pieces can be made and shipped from the studio in 1-3 days; The days I am able to post/courier are Monday, Wednesday and Friday. 

Items will be wrapped in tissue paper and protected by clean, pure New Zealand lamb's wool in a kraft mailer box with Lilygriffin signature designs.  Please re-use and recycle the box where possible!

Included in your purchase is a Lilygriffin jewellery pouch to store your jewellery. 

Gift wrapping is available at check out. 

NEW ZEALAND

Within New Zealand, items are sent by courier free of charge.  They are tracked, and require signature on delivery.  Delivery is within 2-3 days. Sorry, no weekend deliveries, and couriers are not able to deliver to PO Boxes. 

AUSTRALIA

Your item will be shipped to you via International Airmail with NZ Post free of charge.  The delivery target is between 3-10 working days (but can take longer, especially over holiday periods).  

For all other countries, please enquire. 

*Please note that you may be charged import duties by your country's customs department.  Lilygriffin is not responsible for paying these fees. Customs duties vary depending on the country, so please contact your customs department for further information.*

 

LOST OR DAMAGED ITEMS

Please let me know if you receive damaged items, or if your item has not been received:

-within 7 days (NZ)

-within 20 days (International)

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